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Dispute Resolution

Dispute Resolution


The Randolph County School System and the NC Department of Public Instruction, Exceptional Children’s Division, provide a range of resources to address concerns and resolve disagreements.  Concerns should be received and addressed at the level closest to which the concern originated.  The process at each level is outlined below. 


School Level:

  • Discuss concerns with student's teacher(s) 
  • Discuss concerns with student's principal 
  • Request an IEP team meeting


District Level: 

  • Contact the principal  
  • Contact the Director of Exceptional Children’s Services 


State Level:

  • Contact the Exceptional Children Division's consultants for dispute resolution and consultants for instructional support and related services.  For more information on Dispute Resolution and governing polices follow the link to the North Carolina Department of Public Instruction's webpage.




Parent Rights & Responsibilities in Special Education: NC Notice of Procedural Safeguards


Procedural Safeguards: Handbook on Parent's Rights July 2016


Procedural Safeguards: Spanish Handbook on Parent's Rights July 2016

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The Randolph County School System does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following people have been designated to handle inquiries regarding the non-discrimination policies: Marty Trotter, Title IX Coordinator, and Edwina Ashworth, Section 504 Coordinator, 2222-C South Fayetteville St. Asheboro, NC 27205 Phone: 318-6100.

 The Randolph County School System is committed to ensuring that all web users can access its web content. If you have difficulty accessing information on our website due to a disability, please contact us at tmoody@randolph.k12.nc.us and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information.